How HR Can Get Lost in the Cloud

As Zenefits showed, a platform’s woes can affect its customers. How can companies protect themselves as they move HR processes to the cloud? Read the full article on Workforce.

5 Benefits of Post-Renewal Meetings with Clients

Group insurance renewals can be hectic, especially during the fourth quarter. Once open enrollment meetings have been completed, approvals have been received, and outstanding items have been resolved, it can be tempting to put those…

Letter to My Clients About Insurance Industry Delays

Dear Clients: The health insurance industry is overwhelmed. Industry experts estimate that 80% of all small groups renewed their insurance coverage in the 4th quarter of 2015, and most of those renewals occurred on December…

An Open Letter to John Nelson, CEO of Warner Pacific Insurance Services

Dear John: You and I haven’t been introduced, but I am one of the many health insurance brokers that relies on Warner Pacific as my back office. I am writing this letter to sincerely thank…